Shift Manager

Jollibee Restaurants; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Manager in Leeds to oversee restaurant operations and lead a supportive team. The role involves managing food quality, ensuring exceptional customer experiences, and motivating the team. Ideal candidates will have great leadership skills, strong communication abilities, and experience in the hospitality industry. Join us in bringing joyful service and delicious food to our guests while growing in a dynamic, fun environment. Apply now to start your journey!

Benefits

Employee discounts

Incentives

Career progression opportunities

Qualifications

• A natural leader with great people skills.
• Strong communication and motivation abilities.
• Experience in fast-paced restaurant or hospitality roles is a plus.
• Keen eye for detail and problem-solving mindset.
• Right to work in the UK.

Responsibilities

• Oversee day-to-day restaurant operations.
• Lead and motivate the team for amazing customer experiences.
• Manage food quality, speed of service, and cleanliness.
• Troubleshoot issues to ensure smooth operations.
• Communicate with upper management to improve performance.

Skills

Leadership

Communication

Motivating a team

Customer service

Job description

Choose Joy! Bee our next Shift Manager!

We are one of the world’s leading restaurant chains, renowned for our delicious, high-quality offerings. With a strong presence across the globe, we’re still a new player in the UK marketplace, but we’ve been waiting for the right time to bring our fried chicken, burgers, pies and joyful energy to England, Wales, and Scotland.

Whether you are at our flagship UK restaurant in central London, collecting Jolly Spaghetti at our first US drive‑thru in New Jersey, dropping in for some much‑craved Chickenjoy in Dubai Mall or picking up our Yumburger at one of our original restaurants in Metro Manila – you’ll soon see that the spirit of fun and family runs through our entire team.

We put in the care and attention to ensuring each of our guests have a great experience and delicious food, but it all starts with having the right people in the right place with the right attitude.

That’s where you come in…

Step up, take charge, and make every shift count!

At Jollibee, we’re all about great food, great vibes, and great leadership – and now, we’re looking for a Shift Manager to help guide our team to success! Whether it’s ensuring smooth operations, keeping energy levels high, or delivering top‑notch service to our guests, this role is all about bringing passion, positivity, and leadership to the table.

Why Join Us?

• ✅ A Leadership Role with a Fun & Supportive Team
• ✅ Opportunities to Grow – We invest in your future with training & career progression.
• ✅ Competitive Pay & Perks – Enjoy employee discounts, incentives, and more!
• ✅ Fast‑Paced & Rewarding Work – Every shift is different, and no two days are the same.
• ✅ Be Part of Something Big – Help shape the success of Jollibee in the UK!

What You’ll Be Doing

• Oversee day‑to‑day restaurant operations during your shift.
• Lead and motivate your team to deliver amazing customer experiences.
• Manage food quality, speed of service and cleanliness.
• Troubleshoot issues and ensure everything runs smoothly.
• Communicate with upper management to improve performance.

What We’re Looking For

• A natural leader with great people skills.
• Strong communication and the ability to motivate a team.
• Experience in a fast‑paced restaurant or hospitality role is a plus.
• A keen eye for detail and a problem‑solving mindset.
• The right to work in the UK.

At Jollibee, everyone is welcome. We believe in diversity, inclusion, and creating a workplace where all can thrive.

Excited? Apply now and start your Jollibee journey today!

Due to high demand, we may not be able to respond to every application, but keep an eye out for other roles that might be the perfect fit for you!