Shift Leader – Guest Experience & Team Coach

Mobolise Ltd.; Stockport; Presencial; GBP 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development opportunities

Staff discounts on food and drinks

Employee benefits and assistance

Descripción de la vacante

Greene King is seeking a Team Leader to drive excellent customer service, supervise a busy shift, and ensure the bar operates smoothly. You will deputise for the management team, resolve issues, and uphold safety and compliance while supporting a positive team culture.

Join us to lead by example in a community-focused pub environment, delivering memorable experiences and maintaining high standards for both customers and staff.

Formación

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for management and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts, ensuring smooth operations.
• Keep the bar safe, legal, and clean, addressing issues promptly.

Responsabilidades

• Lead by example to ensure high standards and customer satisfaction.
• Support shift planning and team coordination during busy periods.
• Oversee bar safety, cleanliness and regulatory compliance in a fast-paced environment.

Conocimientos

Customer service

Leadership

Shift coordination

Safety and compliance

Descripción del empleo

Greene King is seeking a Team Leader to drive excellent customer service, supervise a busy shift, and ensure the bar operates smoothly. You will deputise for the management team, resolve issues, and uphold safety and compliance while supporting a positive team culture.

Join us to lead by example in a community-focused pub environment, delivering memorable experiences and maintaining high standards for both customers and staff.