Shift Leader: Bar Service & Team Excellence

Urban - Bra_209; Ledston; In loco; GBP 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Pension contributions

Staff discounts on brands

Free employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

Refer a friend bonus up to £1,500

Wagestream access

Discounts at Greene King Inns & hotels

Career development opportunities

Descrizione del lavoro

Greene King is seeking a Team Leader to inspire the team and ensure the shift runs like clockwork, delivering a warm, memorable experience for every customer.

You'll deputise for management, coordinate a busy team, maintain high standards, and keep the bar safe, legal, and welcoming while issues are addressed quickly and professionally.

We offer a competitive salary with pension contributions and staff benefits across our well-known brands, plus discounts and career progression opportunities.

Competenze

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Mansioni

• Lead by example to ensure shifts run smoothly and customers are kept happy.
• Ensure high standards of service and safety during busy periods.
• Support the management team and resolve issues promptly to maintain quality.

Conoscenze

Customer service

Team leadership

Problem solving

Communication

Adaptability

Descrizione del lavoro

Greene King is seeking a Team Leader to inspire the team and ensure the shift runs like clockwork, delivering a warm, memorable experience for every customer.

You'll deputise for management, coordinate a busy team, maintain high standards, and keep the bar safe, legal, and welcoming while issues are addressed quickly and professionally.

We offer a competitive salary with pension contributions and staff benefits across our well-known brands, plus discounts and career progression opportunities.