Guest Experience Team Leader

Greene King; St Andrews; Presencial; GBP 26.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Brand discount 33%

Inns & hotels discount 50%

Wagestream access

Employee assistance program

Pension contribution

Training & development

Refer a friend bonus

Resumo da vaga

Greene King is seeking a Team Leader to guide the team and ensure shifts run smoothly, delivering memorable experiences for customers. You will deputise for the management team, coordinate staff during busy periods, and uphold safety and legal standards across the bar.

A positive, can-do attitude and excellent English communication are essential in this role. You will play a key part in maintaining service quality, training and supporting team members, and contributing to a welcoming, inclusive

Qualificações

• Provide customers with heartfelt and memorable experience.
• Deputise for the management team and resolve issues that arise in their absence.
• Coordinate the team during a busy shift to ensure smooth operations.
• Keep the bar safe, legal and clean, addressing issues quickly.

Responsabilidades

• Lead by example to ensure the shift runs like clockwork.
• Maintain high standards and keep customers happy.
• Ensure the bar operates safely and within regulations.

Conhecimentos

Attention to detail

Role model

Adaptability

Team player

English proficiency

Descrição da vaga

Greene King is seeking a Team Leader to guide the team and ensure shifts run smoothly, delivering memorable experiences for customers. You will deputise for the management team, coordinate staff during busy periods, and uphold safety and legal standards across the bar.

A positive, can-do attitude and excellent English communication are essential in this role. You will play a key part in maintaining service quality, training and supporting team members, and contributing to a welcoming, inclusive