Shift Leader — Guest Experience Champion

Greene King; Cambourne; In loco; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension contribution

Career development & training

Staff discounts across brands (33%)

Employee assistance programme

Greene King Inns/Hotels discounts (50%

Refer a friend bonus up to £1,500

Wagestream access to wage before pay

Descrizione del lavoro

Greene King's Chef & Brewer pubs are seeking a Team Leader to guide front-of-house during shifts, ensuring service runs smoothly and guests are greeted warmly.

You'll deputise for management, coordinate the team on busy periods, keep the bar safe and compliant, and uphold high standards of quality and hospitality. Join a supportive team with training, progression, and staff discounts.

Competenze

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Coordinate the team during busy shifts to ensure smooth operations.
• Keep the bar safe, legal and clean with quick, safe issue resolution.

Mansioni

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Conoscenze

Attention to detail

Role model leadership

Adaptability

Team player

English proficiency

Descrizione del lavoro

Greene King's Chef & Brewer pubs are seeking a Team Leader to guide front-of-house during shifts, ensuring service runs smoothly and guests are greeted warmly.

You'll deputise for management, coordinate the team on busy periods, keep the bar safe and compliant, and uphold high standards of quality and hospitality. Join a supportive team with training, progression, and staff discounts.