Shift Leader - Drive Seamless Service & Warm Welcomes

MOBOLISE; Bath; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression opportunities

Staff discounts on brands

Employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to ensure shifts run smoothly by supporting the team and delivering great customer experiences. You will deputise for management, coordinate a busy shift, and uphold safety and cleanliness across the bar.

A positive, proactive attitude and strong communication are essential to thrive in this role. Join our community pubs and help create welcoming spaces where customers feel valued, safe and well looked after, while supporting brand standards and legal

Qualifications

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operation.
• Make sure the bar is safe, legal, and clean, and any issues are dealt with quickly and safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely possible.

Skills

Customer service

Team leadership

Shift coordination

Health & safety

Job description

Greene King is seeking a Team Leader to ensure shifts run smoothly by supporting the team and delivering great customer experiences. You will deputise for management, coordinate a busy shift, and uphold safety and cleanliness across the bar.

A positive, proactive attitude and strong communication are essential to thrive in this role. Join our community pubs and help create welcoming spaces where customers feel valued, safe and well looked after, while supporting brand standards and legal