Shift Leader: Lead Great Service & Team Success

Greene King; Kingscote; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Discounts on brands

Wagestream access

Retail discounts

Refer a friend bonus

Employee assistance program

Résumé du poste

Greene King’s Pub & Dining division is looking for a Team Leader. You’ll lead by example, ensuring the shift runs like clockwork, the team has what it needs, and our customers stay happy while maintaining high standards.

You’ll provide a heartfelt, memorable experience for every visitor, deputise for the management team, coordinate the team during busy shifts, and keep the bar safe, legal, and clean with quick issue resolution.

Qualifications

• A great eye for detail, ensuring every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Responsabilités

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Description du poste

Greene King’s Pub & Dining division is looking for a Team Leader. You’ll lead by example, ensuring the shift runs like clockwork, the team has what it needs, and our customers stay happy while maintaining high standards.

You’ll provide a heartfelt, memorable experience for every visitor, deputise for the management team, coordinate the team during busy shifts, and keep the bar safe, legal, and clean with quick issue resolution.