Shift Leader — Flexible Hours, Lead & Improve Store

Tesco PLC; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Shift Leader in Bradford, responsible for managing store operations and providing excellent customer service. This role includes leading the team, ensuring store cleanliness, and improving service quality. With flexibility in working hours, this position offers opportunities for career growth and a positive team atmosphere. The company values inclusivity and employee wellbeing, providing extensive benefits such as a holiday allowance and discount schemes.

Benefits

20 initial holiday days plus personal day

10% off with additional family discount

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Ability to provide thoughtful customer service meeting every customer's needs.
• Strong relationship building skills to foster a positive team atmosphere.
• Clear communication skills using a variety of methods to keep the team informed.
• Comfortable taking the lead in the absence of a manager.
• Good decision-making skills to handle changes effectively.
• Motivational skills to inspire the team.

Responsibilities

• Run duty shifts while ensuring customer satisfaction in a fast-paced environment.
• Coaching colleagues to boost service quality.
• Maintain store cleanliness and safety standards.
• Support colleagues and coordinate responsibilities.

Skills

Customer service

Team leadership

Communication

Flexibility

Motivational skills

Problem-solving

Job description

A leading UK retailer is seeking a Shift Leader in Bradford, responsible for managing store operations and providing excellent customer service. This role includes leading the team, ensuring store cleanliness, and improving service quality. With flexibility in working hours, this position offers opportunities for career growth and a positive team atmosphere. The company values inclusivity and employee wellbeing, providing extensive benefits such as a holiday allowance and discount schemes.