Shift Leader: Elevate Service & Store Ops

Tesco; Ludlow; On-site; GBP 14,000 - 18,000; Full time

Job summary

One Stop Stores Ltd is seeking a dedicated Shift Leader to join our team. You will coordinate colleagues to deliver a great shopping trip, open/close the store, and support the Store Manager with events and daily operations.

Your role focuses on delivering excellent customer service, maintaining store presentation, and ensuring safety and efficiency across shifts. Join a brand backed by Tesco plc, with a commitment to community and inclusion.

Responsibilities

• Coordinate the team to deliver a smooth shopping trip for customers.
• Open/close the store and cover duties, making decisions that keep customers and colleagues safe.
• Be the go-to person for colleagues when the Store Manager is absent for daily operations.
• Support the Store Manager with seasonal, community and charity events, fostering an inclusive atmosphere.
• Ensure the store is clean, tidy and well presented at all times.
• Prioritise replenishment of products that matter to customers.
• Ensure POS and shelf edge labels reflect best practice and pricing accuracy.
• Act quickly to handle overcharges and prevent recurrence.

Job description

One Stop Stores Ltd is seeking a dedicated Shift Leader to join our team. You will coordinate colleagues to deliver a great shopping trip, open/close the store, and support the Store Manager with events and daily operations.

Your role focuses on delivering excellent customer service, maintaining store presentation, and ensuring safety and efficiency across shifts. Join a brand backed by Tesco plc, with a commitment to community and inclusion.