Retail Shift Leader: Drive Service & Store Ops

Tesco; Lincoln; On-site; GBP 19,000 - 24,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Shift Leader to run duty shifts and coordinate a team in a fast-paced retail environment. You will ensure a clean, well-presented store and deliver a great shopping trip for customers.

You will act as the Store Manager’s deputy on days when needed, drive store performance, and support community and charity events while keeping safety a priority.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to coach and guide a team on shift.
• Strong customer service mindset and problem solving.

Responsibilities

• Coordinate the team to deliver a smooth shopping experience.
• Open/close the store and manage duty cover to ensure safety and customer care.
• Be the go-to person for colleagues in the absence of the Store Manager.
• Support store manager with seasonal and community events.
• Ensure the store is clean, tidy and well presented.
• Prioritise replenishment of key products for customers.
• Manage queues and communication within the team.
• Ensure health and safety routines are followed.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

One Stop, a Tesco subsidiary, is seeking a Shift Leader to run duty shifts and coordinate a team in a fast-paced retail environment. You will ensure a clean, well-presented store and deliver a great shopping trip for customers.

You will act as the Store Manager’s deputy on days when needed, drive store performance, and support community and charity events while keeping safety a priority.