Shift Leader: Deliver Legendary Customer Experience

Starbucks King's Lynn High Street; King's Lynn; On-site; GBP 19,000 - 23,000; Full time

Job summary

Starbucks King's Lynn High Street is seeking a store operations associate to support the manager during scheduled shifts. You will deploy partners, delegate tasks and help create the Starbucks Experience for customers, modeling our guiding principles.

You will assist with opening/closing duties, ensure cash handling procedures are followed, maintain punctuality and deliver legendary service while building strong relationships with the shift team.

Qualifications

• Previous customer service experience in retail or food service.
• Ability to direct work of others and learn quickly.
• Strong interpersonal and communication skills.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Delegate tasks to partners to maintain the Starbucks Experience.
• Model Starbucks guiding principles.
• Provide legendary customer service and build positive team relationships.
• Follow cash handling and safety procedures.
• Maintain attendance and punctuality.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks King's Lynn High Street is seeking a store operations associate to support the manager during scheduled shifts. You will deploy partners, delegate tasks and help create the Starbucks Experience for customers, modeling our guiding principles.

You will assist with opening/closing duties, ensure cash handling procedures are followed, maintain punctuality and deliver legendary service while building strong relationships with the shift team.