Shift Leader: Customer Focus & Store Coach

Tesco; Taunton; Vor Ort; GBP 22.000 - 26.000; Vollzeit

Zusammenfassung

One Stop, a Tesco subsidiary, is seeking a Shift Leader to join our fast-paced retail team in Taunton. You will run duty shifts, coordinate a team, and ensure a clean, well-presented store that delivers great customer experiences.

With a customer-first mindset, you will coach colleagues on the job, monitor store performance, and take practical actions to improve service, safety, and daily operations, including opening and closing the store and handling urgent queries.

Aufgaben

• Coordinate the team to deliver the easiest shopping trip in the community.
• Open/close the store and complete duty cover, ensuring decisions are right for customers and safety.
• Be the go-to person for colleagues in the absence of the Store Manager.
• Support the Store Manager to coordinate seasonal, community and charity events, creating a great inclusive atmosphere.
• Make sure the store is always clean, tidy and well presented.
• Prioritise the replenishment of products that matter to our customers.

Kenntnisse

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Jobbeschreibung

One Stop, a Tesco subsidiary, is seeking a Shift Leader to join our fast-paced retail team in Taunton. You will run duty shifts, coordinate a team, and ensure a clean, well-presented store that delivers great customer experiences.

With a customer-first mindset, you will coach colleagues on the job, monitor store performance, and take practical actions to improve service, safety, and daily operations, including opening and closing the store and handling urgent queries.