Shift Leader – Customer-First Retail Bakery

Greggs; Cleator Moor; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings & discounts

Job summary

Greggs in Cleator Moor is seeking a Shift Manager to lead a shop team and ensure outstanding customer service. You’ll oversee the shop when the Manager isn’t around, drive performance, and motivate colleagues to deliver great experiences across in-store and online orders.

Responsibilities include inspiring the team, serving customers, preparing sandwiches, managing ovens, stocking displays, and keeping the shop clean and inviting. Join Greggs for rewarding shifts and growth.

Qualifications

• Proven leadership experience in a customer-focused environment.
• Motivate and develop a diverse team.
• Able to manage varied shift patterns and responsibilities.

Responsibilities

• Inspire the team to deliver excellent shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products and manage ovens to ensure quality.
• Keep displays stocked with a wide range of products.
• Maintain a clean, tidy and presentable shop environment.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs in Cleator Moor is seeking a Shift Manager to lead a shop team and ensure outstanding customer service. You’ll oversee the shop when the Manager isn’t around, drive performance, and motivate colleagues to deliver great experiences across in-store and online orders.

Responsibilities include inspiring the team, serving customers, preparing sandwiches, managing ovens, stocking displays, and keeping the shop clean and inviting. Join Greggs for rewarding shifts and growth.