Shift Leader: Inspire Teams, Deliver Customer Experience

Greggs plc; Helensburgh; Sur place; GBP 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

Colleague discount

Free hot drinks

Paid breaks

10% profit sharing

Health and Wellbeing App

Holiday entitlement that grows

Share plans

Pension scheme with 7% match

Employee assistance app and helpline

Longservice awards

Savings and discounts

Résumé du poste

Greggs plc is seeking a Shift Manager to lead a busy shop and keep customers first. You’ll look after the shop when the Manager isn’t around, motivate the team and ensure they have what they need to do an amazing job.

You’ll oversee in-store, delivery, Click+Collect and drive thru orders, delivering a brilliant customer experience and maintaining high standards. You’ll inspire the team, serve customers quickly and manage ovens and displays.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership and a commitment to delivering excellent customer service.

Responsabilités

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare our products, including making sandwiches and managing the ovens.
• Ensure displays are fully stocked and presentable at all times.
• Keep the shop clean, tidy and well-presented.

Connaissances

Leadership

Customer service

Team supervision

Reliability

Description du poste

Greggs plc is seeking a Shift Manager to lead a busy shop and keep customers first. You’ll look after the shop when the Manager isn’t around, motivate the team and ensure they have what they need to do an amazing job.

You’ll oversee in-store, delivery, Click+Collect and drive thru orders, delivering a brilliant customer experience and maintaining high standards. You’ll inspire the team, serve customers quickly and manage ovens and displays.