Shift Leader: Build Great Customer Experiences

Greggs plc; Leek; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement grows with tenure

Colleague share plans

Pension scheme with employer match up

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to join our team. You will cover the shop when the Manager isn’t around, motivate the team, and ensure staff have what they need to perform exceptionally. You’ll lead by example, deliver fast, friendly service, and oversee product preparation and oven management.

Expect to manage displays, maintain high standards, and keep the shop clean and presentable. This role offers a supportive environment with opportunities to grow within retail operations.

Qualifications

• Reliable with natural leadership abilities
• Experience supervising a team in a customer-focused environment

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Job description

Greggs plc is seeking a Shift Manager to join our team. You will cover the shop when the Manager isn’t around, motivate the team, and ensure staff have what they need to perform exceptionally. You’ll lead by example, deliver fast, friendly service, and oversee product preparation and oven management.

Expect to manage displays, maintain high standards, and keep the shop clean and presentable. This role offers a supportive environment with opportunities to grow within retail operations.