Shift Leader: Customer-First Bakery & Retail

Greggs; Weston-super-Mare; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app

Holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs Weston-super-Mare is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring excellent customer service. You will oversee daily operations and uphold Greggs standards across all channels.

You’ll manage sandwich preparation, oven duties, and store presentation while delivering fast, friendly service for customers in-store and online orders.

Qualifications

• Proven customer service experience.
• Strong leadership and team motivation.
• Reliable with good attendance.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked with choices for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Reliability

Job description

Greggs Weston-super-Mare is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring excellent customer service. You will oversee daily operations and uphold Greggs standards across all channels.

You’ll manage sandwich preparation, oven duties, and store presentation while delivering fast, friendly service for customers in-store and online orders.