Shift Manager: Lead a Fast, Friendly Customer Team

Greggs PLC; Weston-super-Mare; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement grows with career

Share plans

Pension scheme with 7% match

Employee assistance app

Job summary

Greggs PLC in Weston-super-Mare is seeking a Shift Manager to lead the shop when the Manager is away and to ensure a brilliant customer experience. You will motivate colleagues, manage daily operations, and help prepare products like sandwiches while keeping displays stocked and the shop tidy.

The role involves serving customers in-store and via online channels, with a focus on teamwork and excellence. If you have supervisory experience in a customer-focused environment and can meet availability

Qualifications

• Reliable with natural leadership abilities.
• Strong focus on delivering excellent customer service.

Responsibilities

• Inspire the team to deliver high standards and excellent service.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked and shop premises clean and presentable.
• Support the shop when the Manager is away.

Job description

Greggs PLC in Weston-super-Mare is seeking a Shift Manager to lead the shop when the Manager is away and to ensure a brilliant customer experience. You will motivate colleagues, manage daily operations, and help prepare products like sandwiches while keeping displays stocked and the shop tidy.

The role involves serving customers in-store and via online channels, with a focus on teamwork and excellence. If you have supervisory experience in a customer-focused environment and can meet availability