Shift Leader: Deliver Fast, Friendly Service

Greggs plc; Wyberton; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Wyberton is seeking a Shift Manager to lead a busy shop floor, inspiring the team to deliver outstanding customer service and ensuring the store runs smoothly in the absence of the Store Manager.

You'll supervise, train and motivate colleagues, maintain high standards of cleanliness and product preparation, manage stock and displays, and respond to customer needs with a fast, friendly approach across in-store and online ordering channels.

Qualifications

• Reliable, with natural leadership abilities.
• Strong customer-service mindset in a fast-paced environment.
• Experience supervising a team in a customer-focused setting.

Responsibilities

• Inspire the team to deliver results and maintain store standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products (sandwiches) and manage ovens.
• Keep displays stocked with a wide selection for customers.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Wyberton is seeking a Shift Manager to lead a busy shop floor, inspiring the team to deliver outstanding customer service and ensuring the store runs smoothly in the absence of the Store Manager.

You'll supervise, train and motivate colleagues, maintain high standards of cleanliness and product preparation, manage stock and displays, and respond to customer needs with a fast, friendly approach across in-store and online ordering channels.