Shift Leader - Retail Bakery, Flexible Hours & Benefits

Greggs; Fenton; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Long-service awards

Savings and discounts

Job summary

Greggs in the West region is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivate the team and ensure colleagues have what they need to do an amazing job.

You'll support in-shop, delivery, Click+Collect and drive-thru orders, and help create a brilliant shopping experience for customers whether they order in store or online.

Typical duties include inspiring the team, serving customers quickly, preparing sandwiches, and keeping displays stocked, clean and presentable.

Qualifications

• Must have previous supervisory experience in a customer-focused environment.
• Strong leadership and team-motivation abilities.
• Commitment to delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop's excellent standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare our products, including sandwiches and managing the ovens.
• Ensure displays are fully stocked with plenty of choice for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Supervisory experience

Customer service

Job description

Greggs in the West region is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivate the team and ensure colleagues have what they need to do an amazing job.

You'll support in-shop, delivery, Click+Collect and drive-thru orders, and help create a brilliant shopping experience for customers whether they order in store or online.

Typical duties include inspiring the team, serving customers quickly, preparing sandwiches, and keeping displays stocked, clean and presentable.