Shift Leader: Create Memorable, Welcoming Pub Experiences

Greene King; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Staff discounts on food and drink

Pension contribution

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Inns and hotels discounts

Refer a friend bonus

Wagestream access to wages

Retail discounts

Job summary

Greene King in Edinburgh is seeking a Team Leader to drive shift delivery, support a friendly customer experience, and uphold safety and compliance across the bar. You will lead by example, ensuring the team has what they need to perform at their best.

You will deputise for managers, organise the team during busy periods, and maintain high standards of service while keeping the bar safe and compliant. This role offers career progression within Greene King’s pubs.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead the team during shifts to ensure smooth operation and high service standards.
• Support management in daily tasks and issue resolution as needed.
• Coordinate staff allocation during busy periods to maintain efficiency.
• Maintain bar safety, legal compliance, and cleanliness at all times.

Skills

Team leadership

Customer service

Adaptability

Attention to detail

English proficiency

Job description

Greene King in Edinburgh is seeking a Team Leader to drive shift delivery, support a friendly customer experience, and uphold safety and compliance across the bar. You will lead by example, ensuring the team has what they need to perform at their best.

You will deputise for managers, organise the team during busy periods, and maintain high standards of service while keeping the bar safe and compliant. This role offers career progression within Greene King’s pubs.