Shift Leader: Create Memorable Guest Experiences

Greene King; Arnold; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression across Greene King

Staff discounts on brands

Employee assistance program

Enhanced family-friendly policies

Menopause friendly employer

Wage access before payday

Retail discounts up to 30%

Job summary

Greene King pub chain is seeking a Team Leader for our Pub & Grill venue. You will lead the team on shift, ensure high service standards, and keep customers happy with a warm, efficient experience.

Join us to support the management team, coordinate staff during busy periods, and uphold safety and cleanliness across the bar and dining areas. A positive attitude and strong English communication are essential.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to run smoothly.
• Ensure the bar is safe, legal, and clean, addressing issues quickly and safely.

Responsibilities

• Lead the team on shift to maintain high standards and customer satisfaction.
• Support management and resolve issues as they arise during the shift.
• Coordinate tasks to ensure service runs smoothly during busy periods.
• Keep the bar area compliant with safety, legal, and cleanliness requirements.

Skills

Attention to detail

Customer service

Team leadership

Problem solving

English fluency

Job description

Greene King pub chain is seeking a Team Leader for our Pub & Grill venue. You will lead the team on shift, ensure high service standards, and keep customers happy with a warm, efficient experience.

Join us to support the management team, coordinate staff during busy periods, and uphold safety and cleanliness across the bar and dining areas. A positive attitude and strong English communication are essential.