Shift Leader – Bar Service & Team Excellence

Purchaseyourfreedom; Callander; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounts on brands

Pension contribution

Employee assistance program

Career development

Wagestream

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide the shift, ensuring high standards and customer satisfaction. You will lead by example, deputise for management, coordinate the team during busy periods, and keep the bar safe, legal, and welcoming.

Join a reputable pub brand with strong community roots, offering a competitive salary and employee benefits while supporting your career development.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An eye for detail to ensure every pint is poured to perfection.
• Think quickly and adapt to challenges during a busy shift.

Responsibilities

• Lead by example to ensure shift runs smoothly and standards remain high.
• Support management and address issues during absence.
• Coordinate team during peak times for efficient service.
• Maintain safety, legality, and cleanliness of the bar and address issues promptly.

Skills

Leadership

Customer service

Team coordination

Problem solving

Communication

Job description

Greene King is seeking a Team Leader to guide the shift, ensuring high standards and customer satisfaction. You will lead by example, deputise for management, coordinate the team during busy periods, and keep the bar safe, legal, and welcoming.

Join a reputable pub brand with strong community roots, offering a competitive salary and employee benefits while supporting your career development.