Pub Shift Leader: Deliver Memorable Guest Experiences

Greene King; Irby; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts

Employee assistance

Maternity/paternity policies

Menopause friendly employer

Inns & hotels discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader for our Pub & Dining venues. You’ll lead by example, ensuring the shift runs smoothly, standards are high, and customers are kept happy.

You’ll deputise for the management team, coordinate the crew during busy periods, keep the bar safe and compliant, and foster a welcoming atmosphere for all guests.

Joining Greene King means opportunities to develop across brands, staff discounts, and access to wellbeing and support programs.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Lead by example to ensure shift runs like clockwork.
• Maintain high standards and keep customers happy.

Skills

Attention to detail

Customer service

Leadership

Adaptability

Team collaboration

English proficiency

Job description

Greene King is seeking a Team Leader for our Pub & Dining venues. You’ll lead by example, ensuring the shift runs smoothly, standards are high, and customers are kept happy.

You’ll deputise for the management team, coordinate the crew during busy periods, keep the bar safe and compliant, and foster a welcoming atmosphere for all guests.

Joining Greene King means opportunities to develop across brands, staff discounts, and access to wellbeing and support programs.