Shift Leader: Pub Team & Guest Experience

Greene King; Knightsbridge; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Career progression across brands

Pension contribution

Staff discounts up to 50%

Employee assistance programme

Maternity/paternity policies

Refer a friend bonus up to £1,500

Wagestream

Retail discounts

Job summary

Greene King in Knightsbridge is seeking a proactive Team Leader to guide shift operations, uphold quality service, and ensure a safe, compliant bar environment. You’ll mentor staff, handle busy periods, and deliver memorable experiences for guests.

Join a well-known pub group offering career progression, pension contributions, and extensive staff discounts across our brands. You’ll be part of a team that values inclusion, wellbeing, and teamwork on every shift.

Qualifications

• Experience delivering memorable customer experiences.
• Ability to deputise for management and resolve issues.
• Coordinate and motivate a team during busy shifts.
• Maintain bar safety, legality, cleanliness and allergen controls.

Responsibilities

• Lead by example to ensure shifts run smoothly and to high standards.
• Step into management when needed and handle arising issues.
• Organise team during peak times to keep service seamless.
• Ensure the bar operates safely, legally and cleanly at all times.

Skills

Customer service

Team leadership

Shift coordination

Health & safety

Problem solving

English fluency

Job description

Greene King in Knightsbridge is seeking a proactive Team Leader to guide shift operations, uphold quality service, and ensure a safe, compliant bar environment. You’ll mentor staff, handle busy periods, and deliver memorable experiences for guests.

Join a well-known pub group offering career progression, pension contributions, and extensive staff discounts across our brands. You’ll be part of a team that values inclusion, wellbeing, and teamwork on every shift.