Shift Leader — Create Memorable Guest Experiences

Mobolise Ltd.; England; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Discounts on food and drinks

Pension contribution

Apprenticeship and training

Employee assistance program

Maternity/Paternity policies

Wellbeing initiatives

Refer a friend bonus

Wagestream wage access

Retail discounts

Job summary

Greene King is seeking a Team Leader for our pubs across the UK. You will lead the shift, ensuring the team has what they need and customers are kept happy, while maintaining high standards of service.

You’ll deputise for management when needed, organise the team during busy periods, and ensure the bar remains safe, legal, and clean. A positive, can-do attitude and strong English are essential.

Qualifications

• Experience delivering heartfelt customer service.
• Proven ability to lead a team during a busy shift.
• Ensure safety, legality, and cleanliness of the bar.
• Strong attention to detail and standards.
• Excellent spoken and written English.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Keep the bar safe, legal, and clean; address issues promptly.

Skills

Customer service

Team leadership

Shift coordination

Safety compliance

English proficiency

Job description

Greene King is seeking a Team Leader for our pubs across the UK. You will lead the shift, ensuring the team has what they need and customers are kept happy, while maintaining high standards of service.

You’ll deputise for management when needed, organise the team during busy periods, and ensure the bar remains safe, legal, and clean. A positive, can-do attitude and strong English are essential.