Shift Leader: Create Memorable Guest Experiences

Mobolise Ltd.; Bishop's Stortford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Salary & pension contribution

Career development across well-known品牌

Discounts on Greene King brands

Employee assistance program

Enhanced family-friendly policies

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide the bar team through busy shifts, ensuring service is smooth and guests are kept happy.

You will deputise for management, coordinate staff, maintain safety and compliance, and model exceptional customer care. The role requires a hands-on leader with a strong eye for detail, excellent English, and a positive, can-do attitude to thrive in a fast-paced pub environment.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Eye for detail

Team leadership

Adaptability

Positive attitude

English proficiency

Job description

Greene King is seeking a Team Leader to guide the bar team through busy shifts, ensuring service is smooth and guests are kept happy.

You will deputise for management, coordinate staff, maintain safety and compliance, and model exceptional customer care. The role requires a hands-on leader with a strong eye for detail, excellent English, and a positive, can-do attitude to thrive in a fast-paced pub environment.