Shift Leader - Deliver Memorable Service & Smooth Shifts

Greene King; Wyke Regis; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

33% staff discount on all Greene King–

15% discount for family on all brands

Free employee assistance program

Enhanced family-friendly maternity and

Menopause friendly employer

Discount 50% at Greene King Inns and a

Refer a friend: up to £1,500 referral

Wagestream access

Retail discounts (up to 30% etc)

Résumé du poste

Greene King is seeking a Team Leader to drive a smooth shift, uphold high standards, and ensure customers leave happy. You will lead by example, deputise for managers in their absence, and coordinate the team during peak times, maintaining a safe, clean bar and exceptional service.

Ideal candidates are skilled in customer relations, team leadership, and quick problem solving, delivering a warm welcome to every guest.

Qualifications

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift.

Responsabilités

• Make sure the bar is safe, legal, and clean, and issues are dealt with quickly and safely.
• Lead by example to ensure the shift runs like clockwork.
• Maintain high standards and ensure customers are kept happy.

Connaissances

Customer service

Team leadership

Shift coordination

Problem solving

Detail oriented

Description du poste

Greene King is seeking a Team Leader to drive a smooth shift, uphold high standards, and ensure customers leave happy. You will lead by example, deputise for managers in their absence, and coordinate the team during peak times, maintaining a safe, clean bar and exceptional service.

Ideal candidates are skilled in customer relations, team leadership, and quick problem solving, delivering a warm welcome to every guest.