Shift Leader - Bar Service & Guest Experience

Greeneking; St Andrews; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts across brands

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Greene King Inns and hotels discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide the shift, ensuring every team member has what they need to run smoothly and customers leave happy. You will role-model excellent service, deputise for management when needed, and coordinate a busy shift to maintain high standards while keeping the bar safe and compliant.

Join a team-focused environment within Greene King venues, where rewards include competitive salary, pension contributions, and extensive staff discounts across brands and hotels.

Qualifications

• Strong eye for detail to ensure service and pours meet standards.
• Ability to lead by example and motivate the team.
• Ability to think on your feet during busy shifts.
• Good spoken and written English required for safety and allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for management and resolve issues in their absence.
• Coordinate the team during busy shifts to keep service smooth.
• Maintain bar safety, legality, cleanliness, and prompt issue resolution.

Skills

Attention to detail

Leadership by example

Adaptive thinking

Team player

English proficiency

Job description

Greene King is seeking a Team Leader to guide the shift, ensuring every team member has what they need to run smoothly and customers leave happy. You will role-model excellent service, deputise for management when needed, and coordinate a busy shift to maintain high standards while keeping the bar safe and compliant.

Join a team-focused environment within Greene King venues, where rewards include competitive salary, pension contributions, and extensive staff discounts across brands and hotels.