Shift Leader

Caffe Nero Group Ltd; Reigate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee company in Reigate seeks a Shift Leader to support store operations and ensure top-quality customer service. You will lead a team and help deliver excellent standards of coffee and food. Ideal candidates have customer service experience and a positive attitude. The position offers comprehensive training, career growth potential, and various employee perks, including discounts on food and drinks.

Benefits

Unlimited free handmade drinks

75% off food when on shift

Career and personal development opportunities

Discounts through benefits platform

Potential bonuses based on customer satisfaction

Qualifications

• Experience as a Supervisor or Team Leader preferred but not required.
• Great attitude and energy.
• Desire to learn and develop.

Responsibilities

• Support the running of the store and lead the team.
• Deliver excellent customer service.
• Ensure high standards of coffee and food.

Skills

Customer service

Team leadership

Job description

Shift Leader at Caff e8 Nero

At Caff e8 Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store 2 leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader 2 but if you haven e2t got that don e2t worry, we e2d still love to hear from you.

What you can expect:

• Brilliant training 2 no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you e2re on shift.
• 50% off all handmade drinks and 40% off everything else when you e2re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to a3750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive a3 Nero 90, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you e2re joining a group of caring, supportive and friendly people - whether that e2s your team, the regular customers of your caf e9 or your community. At the same time as giving fantastic service you e2ll have loads of fun along the way - maybe a pizza night, a Caff e8 Nero Club party or even at the Barista of the Year event. There e2s something for everyone.

The starter rate for Shift Leaders in this location is a312.26 per hour, increasing to a312.41 with service.

If you have a great attitude, bags of energy and love interacting with customers then we e2d love to hear from you!

At Caff e8 Nero you really can be you, with us.