Shift Lead & Team Support Manager - Fast-Paced Retail

Marks and Spencer; Braintree; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium £3/h

Job summary

Marks & Spencer in the United Kingdom is seeking a Team Support Manager to help run the store floor during peak trading hours, lead the team on shifts, and ensure customers receive fast, friendly service.

You’ll coach colleagues, allocate resources, maintain standards, and respond to busy periods with hands-on leadership. The role rewards proactive, reliable individuals who can adapt to changing tasks and help keep the store trading smoothly.

Responsibilities

• Lead the floor during busy periods to ensure smooth operations.
• Support team members and coordinate tasks for efficient service.
• Maintain high standards of cleanliness, stock availability and customer service.
• Use store systems to assist operations and deliver great results.

Job description

Marks & Spencer in the United Kingdom is seeking a Team Support Manager to help run the store floor during peak trading hours, lead the team on shifts, and ensure customers receive fast, friendly service.

You’ll coach colleagues, allocate resources, maintain standards, and respond to busy periods with hands-on leadership. The role rewards proactive, reliable individuals who can adapt to changing tasks and help keep the store trading smoothly.