Shift Lead: Store Operations & Team Leader

Marks and Spencer; Barnstaple; On-site; GBP 21,000 - 29,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Team Support Manager to lead the fill operation, ensuring the sales floor is ready to trade and resources are coordinated for peak performance.

You will coach colleagues on best practices, model outstanding customer service, manage opening/closing tasks, and help maintain a safe, clean store. This frontline role offers real opportunities for leadership and team development.

Responsibilities

• Lead the fill operation and coordinate resource to Serve, Sell and Fill on the sales floor.
• Coach colleagues on One Best Way and drive productivity in readiness for store opening.
• Allocate resources to deliver a quick payment experience.
• Enable daily operational processes to be implemented efficiently across the area.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Play a part in creating a great team atmosphere inclusive of everyone and role model great Customer Service.

Job description

Marks & Spencer in the United Kingdom is seeking a Team Support Manager to lead the fill operation, ensuring the sales floor is ready to trade and resources are coordinated for peak performance.

You will coach colleagues on best practices, model outstanding customer service, manage opening/closing tasks, and help maintain a safe, clean store. This frontline role offers real opportunities for leadership and team development.