Shift Lead: Inspire Teams, Deliver Fast, Delight Customers

Greggs; Houghton-le-Spring; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bakery chain is seeking a Shift Manager in Houghton-le-Spring. You will engage and motivate the team to provide exceptional customer service, manage the shop in the absence of the Manager, and ensure product quality and cleanliness. You’ll enjoy competitive pay, a discount on products, and various wellbeing benefits. This role is perfect for someone with leadership experience in a customer-focused environment. Join a supportive and inclusive culture where everyone is welcome.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Profit sharing with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app and helpline

Long service awards

Everyday shopping discounts

Qualifications

• Previous team supervisory experience in a customer-focused environment is preferred.
• Strong ability to lead and inspire a team.
• Commitment to delivering exceptional service.

Responsibilities

• Engage and motivate the team to achieve excellent results.
• Serve customers in a friendly manner.
• Prepare food products and manage displays.
• Maintain cleanliness and tidiness of the shop.

Skills

Natural leadership abilities

Exceptional customer service

Team supervisory experience

Reliability

Job description

A leading bakery chain is seeking a Shift Manager in Houghton-le-Spring. You will engage and motivate the team to provide exceptional customer service, manage the shop in the absence of the Manager, and ensure product quality and cleanliness. You’ll enjoy competitive pay, a discount on products, and various wellbeing benefits. This role is perfect for someone with leadership experience in a customer-focused environment. Join a supportive and inclusive culture where everyone is welcome.