Shared Service Manager - Council Tax - Revenues & Benefits

4 RECRUITMENT SERVICES; Hertford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A local government recruitment agency is seeking a highly motivated Council Tax Manager to lead the delivery of Revenues and Benefits Shared Service. This role involves overseeing the administration and collection of over £200 million in revenues, ensuring compliance, and providing excellent customer service. The ideal candidate will have strong leadership skills and experience managing Council Tax functions, with an emphasis on high-quality service delivery in a hybrid work environment.

Qualifications

• Experience in managing Council Tax functions.
• Strong leadership skills to motivate the Revenues team.
• Ability to drive performance and ensure compliance.

Responsibilities

• Lead the delivery of Revenues and Benefits Shared Service.
• Oversee the collection and administration of Council Tax.
• Support and motivate the Revenues team in their duties.

Job description

Council Tax Manager

Location: Hybrid / Remote with office presence as required

East Hertfordshiree

About the Role

We're looking for a highly motivated Council Tax Manager to lead the delivery of our Revenues and Benefits Shared Service. This is an exciting opportunity to play a key role in overseeing the administration and collection of over £200 million in revenues , driving performance, compliance, and excellent customer service.

As part of our management team, you'll be responsible for ensuring the effective and efficient delivery of the Council Tax function across multiple local authority partners, leading a talented team operating in a blended working environment.

Key Responsibilities

Lead, motivate, and support the Revenues team to deliver high-quality and compliant Council Tax services.

Oversee the billing, collection, and recovery of Council Tax rev...