Shared Service Manager - Council Tax - Revenues & Benefits

Daniel Owen; England; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A management consultancy is seeking a Shared Service Manager for Council Tax. This role involves the oversight of revenue collection and team management across hybrid settings to ensure compliance and excellent customer service. Ideal candidates will have management experience in Revenues, strong knowledge of Council Tax legislation, and leadership skills. This position offers a hybrid work environment with a focus on employee well-being.

Benefits

Stimulating and supportive work environment

Blending working (remote / office)

Employee well-being programme

Free parking in office

Qualifications

• Experience in managing teams in Revenues.
• Knowledge of Council Tax and legislation.
• Leadership in diverse operations.

Responsibilities

• Oversee collection of revenues exceeding £200 million.
• Lead administration and collection of Council Tax.
• Support year-end and annual billing processes.
• Liaise with government bodies and auditors.
• Assist the Assistant Director for Revenues & Benefits.

Skills

Relevant management experience in Revenues

Strong knowledge of Council Tax legislation

Proven leadership skills

Excellent communication abilities

Analytical skills

Decision-making abilities

Education

IRRV Technician qualification or equivalent experience

Job description

Shared Service Manager - Council Tax - Revenues & Benefits

Based in Hertfordshire

Temporary on going

£28-35 per hour

Monday to Friday working, hybrid working with at least one day in the office every Friday to support council tax team

About the Role

As a key member of the management team, you will be responsible for the effective and efficient delivery of the teams Tax functions across our shared service. You will assist in the management of the team across remote settings, ensuring high performance, compliance, and excellent customer service.

You will also :

• Oversee the collection of over £200 million in revenues
• Lead on the administration and collection of Council Tax
• Support the End of Year and Annual Billing processing for the 2026 / 2027 year
• Liaise with internal and external stakeholders, including government bodies and auditors
• Support the Assistant Director for Revenues & Benefits Shared Service

What We're Looking For

• Relevant management experience in Revenues
• Strong knowledge of Council Tax and associated legislation
• Proven leadership and team management skills across diverse operations
• Excellent communication, analytical, and decision-making abilities
• IRRV Technician qualification or equivalent experience is desirable.

What can we offer you?

• A stimulating and supportive work environment
• Blending working (remote / office)
• Employee well-being programme
• Free parking when you are in the office