Service Team Manager DOLS and Safeguarding Hub

The Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 53,000 - 59,000; Full time

Job summary

A local government authority in Maidenhead is seeking a Service Team Manager to lead the Safeguarding and DoLS Hub. The successful candidate will oversee safeguarding duties, manage a specialist team, and ensure practices are compliant with legal standards. This full-time permanent position offers a salary of £53,296 - £58,286 per annum and includes hybrid working options. Candidates should possess a degree in Social Work and have substantial experience in adult social care.

Qualifications

• Minimum 5 years experience in adult social care.
• Experience in mental capacity assessments.
• Demonstrable team management experience.

Responsibilities

• Lead a specialist team for statutory safeguarding duties.
• Ensure oversight of safeguarding processes.
• Work with internal and external partners for individual well-being.

Skills

Complex case management

Leadership

Collaborative working

Safeguarding adults

Education

Degree in Social Work or equivalent

Registered with Social Work England

Job description

Go back The Royal Borough of Windsor and Maidenhead

Service Team Manager DOLS and Safeguarding Hub

The closing date is 12 October 2025

Join Our Adult Social Care Leadership Team Champion Excellence in Safeguarding!

We have an exciting opportunity for aService Team Managerto lead our Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub!

We are recruiting a knowledgeable and compassionate Service Team Manager to lead our Safeguarding & DoLS Hub at the Royal Borough of Windsor & Maidenhead. This important role is central to delivering our Social Care Futures vision and ensuring that safeguarding responses are timely, proportionate, and person-centred.

This is a full-time, permanent role with hybrid working, and a salary of £53,296 - £58,286 per annum.

Applications will only be accepted via the RBWM council's website. Please do not apply via NHS jobs. To apply, please scroll down to 'supporting links' and select 'apply via RBWM website'

Main duties of the job

As Service Team Manager for the Safeguarding & DoLS Hub, you will lead a specialist team responsible for delivering statutory safeguarding duties and managing Deprivation of Liberty Safeguards.

You will:

• Provide visible, supportive leadership to staff, promoting resilience and reflective practice.
• Ensure robust oversight of safeguarding and DoLS processes, in line with the Care Act and Mental Capacity Act.
• Champion excellent practice around mental capacity across the service.
• Work collaboratively with internal and external partners to uphold individuals rights and wellbeing.
• Contribute to RBWMs strategic priorities: building inclusive, healthy communities, promoting prevention and choice, and delivering compassionate, high-quality services.

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council a unitary authority takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.

RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

Job responsibilities

Its a great time to join RBWM. We've started our transformation journeyLiving Well Togethera vision shaped by staff that's about helping residents live well and enabling our teams towork well togetherin a connected, compassionate, and forward-thinking environment. Were investing innew roles,new technology, and enhancedlearning and developmentto support our teams and improve outcomes.

• 92% of colleagues feel their work is meaningful
• 87% say their line manager demonstrates the councils values

But don't just take our word for it watch our staff videos to hear directly from our teams about what its like to work here:

Adult social care careers | Royal Borough of Windsor and Maidenhead

Person Specification

Qualifications

• Be a professionally qualified Social Worker holding either CQSW, DiPSW, Degree in Social Work or equivalent.
• Registered with Social Work England
• Substantial experience in adult social care (minimum 35 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager.
• Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection
• Experience of performance management, staff supervision, appraisals and professional development
• Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes.
• PEPS 2 qualified and experienced practice educator (desirable)
• Qualified as a Best Interest Assessor (desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Royal Borough of Windsor and Maidenhead