Service/Parts Advisor | Weybridge

Hawk Hiring; Weybridge; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Free on-site parking

23 days holiday

Career progression

Ongoing training opportunities

Job summary

Hawk Hiring is seeking an experienced Service Advisor/Parts Advisor in Weybridge to bridge customers and the workshop for high-end vehicles.

You will source and manage genuine parts, provide clear estimates, and ensure a seamless customer experience with expert knowledge and attention to detail.

Qualifications

• Experience in service advisory or parts advisory preferred.
• Strong customer-facing communication skills.
• Knowledge of high-end vehicles is advantageous.

Responsibilities

• Serve as the main liaison between retail clients and the workshop.
• Source, order, and manage genuine parts inventory for service and bodyshop work.
• Provide clear estimates, fixed-price invoicing, and regular updates to customers.
• Apply automotive knowledge to uphold strict quality control.

Skills

Customer service

Automotive knowledge

Inventory management

Job description

Service Advisor / Parts Advisor

Are you an experienced Service Advisor, Parts Advisor, or a Vehicle Technician ready to step off the tools and into a customer-facing role? Join a premier, independent specialist in Weybridge working with high-end vehicles, offering clear avenues for career progression in a supportive environment.

About UsWe are a leading independent specialist in Weybridge with over 20 years of dedicated expertise in high-end, luxury, and high-performance vehicles. Built on a reputation for unmatched technical knowledge, honest advice, and immaculate standards, our facility features modern diagnostic tools alongside dedicated bodyshop and motorsport divisions. Choosing to join us means working alongside long-standing industry experts in a professional environment where your technical background is valued, quick targets are set aside for quality work, and your long-term growth is supported through genuine progression pathways.

What is in it for you:Salary: £30,000 – £37,000 per annum (depending on experience)

Hours: Monday to Friday, 8:00 AM – 5:15 PM (No weekends)

Perks: Free on-site parking, 23 days holiday (includes guaranteed Christmas shutdown), avenues for career progression, open to ex-technicians, and ongoing training opportunities

What you will be doing:

• Acting as the main link between retail clients and the workshop, explaining technical diagnostic findings and repair scopes clearly.
• Sourcing, ordering, and managing inventory for genuine parts to support active service, repair, and bodyshop jobs.
• Providing transparent estimates, fixed-price job invoicing, and updates to ensure an exceptional customer experience.
• Utilizing your automotive knowledge (experience necessary; open to ex-technicians) to uphold strict quality control standards.

Commutable Locations: This role is based in Weybridge, making it an easy commute from Chertsey, Addlestone, Woking, and Walton-on-Thames.

Please note: We only advertise half of our active jobs. Get in contact for a quick chat today, as we might have other perfect opportunities for you with different companies in the local area.