Service/Parts Advisor | Tonbridge

Hawk Hiring; Tonbridge; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

30 days holiday (incl BH)

Healthcare scheme

Ongoing product & technical training

Career stability

Job summary

Hawk Hiring seeks an organized Service/Parts Advisor for a premier independent 4x4 workshop in Tonbridge, Kent. You will manage customer inquiries, book vehicles into the workshop, and handle stock for OEM and aftermarket 4x4 parts. You’ll create job cards, prepare estimates, and liaise with technicians to keep work flowing smoothly.

Experience as a Service Advisor or Aftersales Specialist in automotive is preferred; 4x4 or Land Rover knowledge is a bonus. Competitive salary and benefits offered.

Qualifications

• Previous experience as a Service Advisor, Parts Advisor, or Aftersales Specialist in the automotive sector.
• 4x4 or Land Rover knowledge is a bonus.

Responsibilities

• Managing customer inquiries, booking vehicles into the workshop, and providing clear job updates.
• Sourcing, ordering, and managing stock for OEM and aftermarket 4x4 parts and accessories.
• Creating job cards, processing estimates, and invoicing work accurately.
• Liaising between customers and workshop technicians to ensure smooth job flow.
• Requirement: Previous experience as a Service Advisor, Parts Advisor, or Aftersales Specialist in the automotive sector; 4x4 or Land Rover knowledge is a bonus!

Skills

Customer service

Stock management

Sourcing & ordering

Job description

Service / Parts Advisor – Premier 4x4 & Specialist Workshop

Are you an organized Service or Parts Advisor looking to step away from main dealer target pressures into an exciting, customer-focused specialist environment in Tonbridge, Kent? Join a top independent 4x4 workshop supporting everything from classic restorations to custom performance builds!

About Us

We are a premier independent 4x4 specialist in Kent delivering exceptional repair, maintenance, and modification services. Unlike rigid main dealerships, we work closely with passionate vehicle owners on classic builds, off-road prep, and routine servicing. We offer a friendly, fast-paced environment where your parts knowledge and customer service skills are genuinely valued.

What is in it for you:

Salary: £28,000 – £35,000 per annum (Depending on Experience)

Hours: Monday to Friday 8:00am – 5:30pm | Alternate Saturdays 8:30am – 12:30pm

Perks:

• 30 days holiday per year (including Bank Holidays)
• Healthcare scheme (upon completing probation)
• Ongoing product and technical training on specialist 4x4 systems
• Excellent career stability within a supportive team

What you will be doing:

• Managing customer inquiries, booking vehicles into the workshop, and providing clear job updates.
• Sourcing, ordering, and managing stock for OEM and aftermarket 4x4 parts and accessories.
• Creating job cards, processing estimates, and invoicing work accurately.
• Liaising between customers and workshop technicians to ensure smooth job flow.
• Requirement: Previous experience as a Service Advisor, Parts Advisor, or Aftersales Specialist in the automotive sector; 4x4 or Land Rover knowledge is a bonus!

Commutable Locations: This role is based in Tonbridge, Kent, making it an easy commute from Royal Tunbridge Wells, Sevenoaks, Maidstone, and Hildenborough.