Service Manager - RMN/RNLD

NHS; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a confident Service Manager - RMN/RNLD to lead a dedicated team at Cygnet Hollyhurst. With a focus on high-quality care, this role involves ensuring compliance with CQC standards, managing overall service operations, and providing strong leadership. The ideal candidate will have managerial experience in nursing, solid understanding of legislative requirements, and a valid nursing qualification. The role offers excellent career progression opportunities and a supportive team environment.

Benefits

Strong career progression opportunities

Monthly reflective practice and support with CPD opportunities

Blue Light Discount Scheme

Simply Health Cash Plan

Qualifications

• Managerial experience of leading a team within a mixed service.
• Experience of working to CQC guidelines and relevant legislation.
• Ability to manage performance effectively and use initiative.

Responsibilities

• Provide strong leadership to the onsite team.
• Ensure compliance with CQC/regulatory requirements.
• Implement risk assessment and management.

Skills

Leadership

Nursing (RMN/RNLD)

CQC Guidelines Compliance

Investigation Management

Teamwork

Education

Nurse Qualification with valid pin RMN or RNLD

Qualifications in Leadership & Management / Health & Social Care (desirable)

Job description

We are looking for a confident Service Manager - RMN/RNLD with a passion for delivering outstanding care.You'll be working 40 hours a week, making a positive difference to the lives of the people in our care at Cygnet Hollyhurst.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job responsibilities

Are you an experienced Nurse looking for their next challenge?

Were looking for a Service Manager with a passion for delivering high quality care to join our team at Cygnet Hollyhurst.

You will be working full time, 40 hours per week, Monday to Friday. Please note this role does carry the responsibility of on-call duties as and when required in support of the Service.

With us, youll have the chance to progress your career as part of a dynamic, supportive team. Enabling positive outcomes & recovery for ourservice usersits a challenging, satisfying vocation. So if you want to make a difference every day we want to hear from you.

Cygnet Hollyhurst:

Hollyhurst is a specialist residential service with nursing, supporting people with learning disabilities and complex needs in Darlington, County Durham. The specialist MDT led team support people who have additional mental or physical health needs and behaviours that may challenge.

The Opportunity:

Reporting directly to the Director of Operations, our Service Managers are responsible for providing strong and effective leadership to the onsite team in order to ensure the integrity of all functions within the service, to include; Clinical, Finance, HR, Recruitment and Support Services. You will be responsible for the overall day to day running and strategic direction of the service.

To be compliant with CQC / regulatory requirements and to ensure all clinical, budgetary, regulatory and service development targets are met. You will also implement risk assessment, risk management and embed clinical and operational governance within the service. To be responsible for the provision of a high-quality service, both in respect of client care and employee engagement.

Ensure effective bed management and coordination of referrals and assessments of service usersin conjunction with the Clinical Team.

In this role, you will also lead on appropriate investigations (as required), participate in audit requirements and ensure all group policies and procedures are adhered to. Reviewing and developing potential opportunities for improved quality and commercial growth is also a key requirement.

We are looking for someone who is...

• Managerial experience of leading a team withina mixed service
• A Nurse Qualification with valid pin RMN or RNLD
• The ability to work as part of a team; lead by example, manage performance effectively and use own initiative
• Experience of working to CQC guidelines, relevant legislation and professional regulations
• Experience undertaking investigations and/or the ability to manage complaints appropriately and in a confidential manner
• Desirable: Qualifications in Leadership & Management / Health & Social Care

Why Cygnet? Well offer you

• Strong career progression opportunities
• Monthly reflective practice, & support with CPD opportunities
• Blue Light Discount Scheme
• Simply Health Cash Plan

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change?

Please press the APPLY button below or for an informal discussion, contact Vicky on [e-mail]

In this role youll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.