Service Manager (Extra Care)

Radis Community Care; Essex; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading community care provider in Essex is seeking a Multi-Site Service Manager to ensure high standards of care for vulnerable adults. The role involves promoting a caring environment, supporting assessments, and managing staff deployment. Ideal candidates have supervisory experience and an NVQ Level 5 in Health & Social Care. The position offers career progression, training, and additional benefits including a pension and annual leave.

Benefits

NEST Pension

Excellent career progression

Full training provided

Paid Shadowing

Refer a friend payment

Mandatory refresher training – PAID

Minimum 28 Days annual leave

Mileage allowance for cars, 25p

Qualifications

• Experience providing care and support services for vulnerable adults.
• Previous experience in a supervisory or management role is essential.
• Committed to setting and maintaining high standards.

Responsibilities

• Promote a caring environment for the people we support.
• Assist Area Manager in assessments and developing personalized support plans.
• Participate in the on-call rota for emergency cover.

Skills

Experience in care and support services

Supervisory / Management experience

Good IT skills

Good commercial acumen

Education

NVQ Level 5 in Health & Social Care

NVQ Level 3 working towards level 5

Job description

Radis Community Care are looking for a Multi-Site Service Manager to support our 2 schemes. Freeman Court, Chelmsford and Helen Court, Witham.

You will require a Driving Licence and a reliable vehicle, as you will be traveling to both schemes.

At this present time, we are unable to consider Sponsorship for this role.

About the role

As a Service Manager you will be promoting a caring environment for people we support through high standards of professional practice, making sure each person receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.

The role will be supporting the Area Manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and / or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient Radis staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.

You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.

You must be happy to be Registered to fulfil this position.

Benefits for the Role

• NEST Pension
• Fully structured support for all Radis staff available with excellent career progression
• Full training provided at no additional cost to yourself.
• Paid Shadowing
• Refer a friend payment (Subject to conditions)
• Mandatory refresher training – PAID
• Minimum 28 Days annual leave for full time contracts
• Mileage allowance for cars, 25p

Skills and Qualifications required for the role

You will have experience of providing care and support services for vulnerable adults. You will have previous Supervisory / Management experience with an NVQ Level 5 in Health & Social Care, or NVQ Level 3 working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.

About Radis

Radis Community Care was established in 2001 and has grown to become a leading provider of community based Social Care and support, employing over 2500 staff and supporting nearly 4000 vulnerable adults and children who live with a range of different health needs in England and Wales. This could include Dementia, Mental Health, Learning Disability, Physical Disability.

We tailor to meet people we supports individual needs, our care ranges from Live-In Care, Extra Care, Visiting Care, Supported Living and Nurse Lead care.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.