Service Manager

Heron Foods; Stoke-on-Trent; On-site; GBP 32,000; Full time

Job summary

A leading retail grocery chain in Stoke-on-Trent is seeking a Store Manager to oversee operations and lead a team. The successful candidate will be responsible for delivering excellent customer service, managing inventory, and ensuring compliance with company standards. This role demands strong leadership abilities and prior experience in retail management. The position offers a salary of approximately £32,000 per annum plus bonus opportunity.

Benefits

Bonus opportunity

Career development

Employee discounts

Qualifications

• Experience in retail management or similar field is essential.
• Strong organizational and multitasking skills.
• Ability to work effectively under pressure.

Responsibilities

• Lead and motivate the store team to deliver exceptional customer service.
• Manage store operations including inventory, staffing, and sales.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Customer service

Inventory management

Team development

Job description

about vulnerable individuals in your careProactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Companys values and cultureEnsure that all new team members are appropriately recruited into the Company and analyse initial training and development needsWork in conjunction with the training team to ensure all staff receive the correct trainingIn conjunction with the management team, recruit and select new staff taking an active part in the interview processLead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirationsAttend interviews for potential new packages of care and support as required with the senior management teamEnsure appropriaterisk assessments are in place and implemented to safeguard the wellbeing of service usersImplement induction/assessment programmes for all new service users, in conjunction with the wider management teamUnderstand and promote, This role is an IT Infrastructure Manager position based at the company's Head Office in Blythe Bridge. 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We support people to be as independent as possible to achieve what they want to with their lives.Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.Our purpose is our people, our culture is PlatinumEden Futures has been awarded Platinum accreditation by Investors in People, We are seeking anexperienced Registered Managerto lead our childrens residential home, ensuring the highest standards of care, compliance and outcomes for young people. Requirements: - Management experience within young peoples residential services - RMA / NVQ 4 in...The Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.The successful service manager will be required to have an Enhanced DBS check prior to commencing employment.Benefits for Service Manager Include:Basic salary of £31,485Take your Birthday off plus 25 days holidayFree DBS CheckContinuous Learning & Development opportunities - including access to bespoke training,Apprenticeships in Health & Social Care and Business and Leadership & ManagementOpportunities to develop through Edens Aspire programmes such as our Leadership Development ProgrammeHealth Cash Back and Pension SchemeEligible for £500 bonus through our refer a friend scheme (unlimited referrals)Enhanced pay for maternity or paternity leaveBlue Light Discount SchemeEligibility for COSTCO membershipMain ResponsibilitiesBe vigilant and proactive in reporting any safeguarding concerns you may have, the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performancethey look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:Leadership is people-centric and values-drivenLearning and development are embedded in everyday workEngagement is measured, acted on, and constantly improvedValues are not just writtentheyre livedInnovation, inclusion, and giving back are part of the cultureAt Eden Futures, we often say were a true peoples organisation, and this accreditation reflects how we lead, how we support one another, and how weve built a culture where every voice matters.Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.At Eden Futures we support vulnerable adults and therefore roles that require contact with our service usersare exempt from the Rehabilitation of Offenders Act 1974.The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities are considered protected. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. 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