Service Manager

Brackenberry Limited; Knowsley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority in Knowsley is seeking a Service Manager for Inclusion on a 3-month contract, likely to be extended. This senior leadership role demands effective management of employees and resources within the Inclusion service area. Key responsibilities include overseeing team management, ensuring compliance with statutory duties, and contributing to service improvements. Candidates should have a recognized qualification in Social Care or Education and substantial experience in Inclusion, Education, Health, or Social Care.

Qualifications

• Proven track record of managing staff, substantial budgets, and physical resources.
• Substantial experience within Inclusion (SEND), Education, Health, or Social Care.
• Significant experience operating as part of a senior team.

Responsibilities

• Providing direct line management to team managers.
• Leading the development and delivery of services to meet frameworks.
• Working with partners to improve outcomes for service users.
• Ensuring resources meet Health and Safety standards.
• Contributing to corporate management of the department.

Skills

Leadership

Team Management

Partnership Collaboration

Strategic Direction

Health and Safety Compliance

Education

Recognized professional qualification in Social Care or Education

Educated to a suitable level for senior management

Job description

We are working closely alongside with a local authority in Knowsley to assist with the appointment of a Service Manager on a 3-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. The Service Manager for Inclusion is a senior leadership role responsible for the strategic management of employees, financial resources, and physical assets within the Inclusion service area. Working as part of the Senior Management Team within Childrens Services, the post-holder ensures the Council fulfills its statutory duties regarding the SEND Code of Practice and supported transport. A primary focus of the role is to drive service improvements, identify efficiencies, and contribute to the borough's wider education improvement and SEND Implementation Plan.

Responsibilities

• Providing direct line management to team managers, conducting appraisals, and overseeing induction, supervision, and disciplinary procedures
• Leading the development and delivery of services to meet OFSTED and CQC frameworks (Joint Area SEND Inspections)
• Working with internal and external partners, including Head Teachers and health/social care organizations, to agree on joint priorities and improve outcomes for service users
• Ensuring physical resources meet Health and Safety standards and monitoring sickness absence to manage Local Authority risk
• Contributing to the corporate management of the department and deputising for the Head of Service when required

Essentials

• A recognized professional qualification in Social Care, Education, or an equivalent field is essential
• Educated to a suitable level for a senior management position
• Proven track record of managing staff, substantial budgets, and physical resources
• Substantial experience working within Inclusion (SEND), Education, Health, or Social Care
• Significant experience operating as part of a senior team and providing strategic direction