Service Manager

autoskills-uk; Ilford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading car service provider in the UK is seeking a proactive Service Manager to join their team in Buckhurst Hill. The ideal candidate should have previous experience in a main car dealership, outstanding customer service skills, and the ability to lead in a target-driven environment. Responsibilities include managing a service team, enhancing workshop efficiency, and ensuring customer satisfaction. A full UK Manual Driving Licence is required. Competitive pay and opportunity for growth offered.

Qualifications

• Previous experience as a Service Manager within a main car dealership.
• Strong leadership and evidence of outstanding customer service.
• Excellent written and verbal communication skills.

Responsibilities

• Manage a team while hitting your own daily target.
• Coordinate an organised and cost-effective process for aftersales and servicing.
• Maximise performance and overcome challenges.

Skills

Team management

Customer service

Verbal communication

Written communication

Motivation

Job description

SERVICE MANAGER

Location - Buckhurst Hill

Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities of a Service Manager

• Be a strong performer who can balance managing a team whilst hitting your own daily target.
• Coordinating an organised and cost-effective process for aftersales and servicing of vehicles.
• Ensure all details are communicated through to the workshop in an efficient manner.
• Work to maximise performance and overcome challenges
• Grow retail service and improving efficiency within the vehicle repair workshop.

Skills and Qualifications of an Service Manager

• Must have previous experience as an Service Manager within a main car dealership
• Strong leadership and evidence of outstanding customer service
• Excellent written and verbal communication skills
• The ability to motivate and inspire a team in a target driven environment
• MUST HOLD a full UK Manual Driving Licence - Subject to Drivers Check

If you are interested in this Service Manager position, please contact Kelsey and quote job number: 52189