Service Manager

Cartrefi Cymru Co-operative; Groeslon; On-site; GBP 33,000; Full time

Job summary

A community-focused organization in Groeslon is seeking a dedicated Service Manager to oversee daily operations and enhance the lives of individuals with learning disabilities. The ideal candidate will have a Level 5 qualification in Health and Social Care and experience in social care settings. This is a full-time position offering a salary of £32,669 per annum, plus additional benefits such as training, annual leave, and a pension scheme. Applicants are encouraged to apply as soon as possible.

Benefits

Excellent training and development opportunities

25 days annual leave

Health and Wellbeing programme

Company pension

Cycle to work scheme

Discount platform

Blue Light discount card

Qualifications

• Must have experience in a social care setting.
• Level 5 qualification in Health and Social Care or actively working towards.
• Strong communication skills to influence and support others.

Responsibilities

• Responsible for day-to-day operation and management of the support service.
• Provide motivational leadership and direction to your team.
• Conduct frequent reviews of support requirements.

Skills

Experience supporting people with learning difficulties

Caring nature

Effective communication

Flexibility to work shifts

Welsh language skills

Drivers licence

Education

Level 5 qualification in Health and Social Care

Job description

Come and make a real difference: we’re looking for a Service Manager to help make everyday remarkable for our friendly team in two services based in Caernarfon and Groeslon, Gwynedd.

Role:

Welsh Speaking Service Manager

Location:

Caernarfon and Groeslon, Gwynedd

Hours:

Full time 37 hours per week. Your shift pattern will include weekends and sleep-ins

Salary:

£32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract:

Permanent

Interviews:

We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity

Click here to learn more about growing your career at Cartrefi Cymru.

What you’ll be doing:

As Service Manager you’ll be responsible for the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action.

You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop.

Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable.

Please note personal care is involved in this role.

Who we are looking for:

We’d love to hear from you if you have:

• experience supporting people with learning difficulties in a social care setting
• Level 5 qualification in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• effective communication and the ability to influence othersli>
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• Welsh language skills(essential) so you can effectively communicate with Welsh-speaking service users and meet their cultural and linguistic needs
• a drivers licence with access to your own car and happy to travel for meetings and training.

Our Benefits

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much much more…..

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.