Service Improvement Analyst

Belmont Recruitment; Nottingham; On-site; GBP 35,000 - 50,000; Part time

Job summary

A local recruitment firm is looking for an experienced Service Improvement Analyst in Nottingham to support an Adult Social Care Service. You'll develop dashboards for business performance, analyze complex information, and manage service improvement projects. The ideal candidate will have a strong background in performance management frameworks and data analysis. Experience within Local Authorities, particularly in Adult Social Care, is preferred. This temporary role is for 3-6 months with flexible contract arrangements.

Qualifications

• Experience producing clear, accurate and insightful performance information.
• Strong background in performance management frameworks and analysing diverse data sources, preferably within Adult Social Care.
• Knowledge of performance management and quality assurance techniques.

Responsibilities

• Develop dashboards and balanced scorecards for key performance indicators.
• Design information management systems for evidence-based decision making.
• Research and analyse complex information to support service improvement.
• Manage risks and produce exception reports.
• Maintain project documentation and ensure business cases are robust.
• Manage service improvement projects within defined parameters.
• Identify service development opportunities through benchmarking.
• Coordinate regular performance meetings to monitor progress.

Skills

Performance information generation

Data analysis

Project management

Stakeholder engagement

Job description

Belmont Recruitment are currently seeking an experienced Service Improvement Analyst to support an Adult Social Care Service on a 3-6 month temporary contract.

Key Responsibilities

• Develop dashboards and balanced scorecards to present key business performance indicators, including sickness, health & safety, and progress against business plans.
• Design and implement information management systems to support evidence-based decision making.
• Research, collate and analyse a range of complex information—including statistical data and narrative reports—to support service improvement.
• Identify and manage risks and issues, producing clear exception reports and action plans where needed.
• Maintain and update project documentation, ensuring business cases remain robust and fit for purpose.
• Manage service improvement projects within agreed scope, time, cost, quality, and risk parameters.
• Use benchmarking, market intelligence, and emerging legislation to identify opportunities for service development.
• Lead and coordinate regular performance meetings to monitor progress across ASC.

Requirements

• Experience producing clear, accurate and insightful performance information.
• Strong background in performance management frameworks and analysing diverse data sources in a Local Authority setting – ideally within Adult Social Care.
• Knowledge of performance management and quality assurance techniques within service delivery environments.

Please apply with an up to date CV ASAP if this role would be of interest to you.