Service Delivery Coordinator – Drill Bits Services

Baker Hughes; Scotland; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading energy solutions company in Scotland is seeking a Service Delivery Coordinator to optimize project execution and manage client relationships. This role involves ensuring compliance with safety standards, overseeing job activities throughout Europe, and maintaining knowledge of industry products. The successful candidate will have a Bachelor's or High School Diploma with relevant experience, strong leadership abilities, and proven skills in project management and optimization. Flexible working hours are offered alongside a comprehensive benefits package.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care options

Life insurance and disability programs

Qualifications

• Trained in Health, Safety, and Environment standards.
• Proven experience in Drill bits and optimization.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Plan and monitor job activities across Europe.
• Manage client relationships for successful execution.
• Escalate issues affecting service delivery promptly.

Skills

Deep knowledge of rig operations

Effective communication skills

Leadership abilities

Analytical analysis for optimization

Relationship building

Education

Bachelors’ degree or High School Diploma with relevant experience

Job description

Join our Delivery Team

Do you love collaborating with teams to solve complex problems?

Do you enjoy leading a team that provides a high-quality service for our customers?

Our Drill Bits Team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.

Partner with the best

Are you ready to join us in changing the future of energy and in delivering innovative outcomes to our customers? You will lead by doing, gaining real-world experience by working on important, challenging projects across various areas. Joining a global team, you will work alongside some of the brightest technical minds in the world

As a , you will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will ensure flawless execution, on-time delivery and contract adherence. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

Service Delivery Coordinator

As a Service Delivery Coordinator, you will be responsible for -

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars
• Planning, coordinating and monitoring all job activities for our business in UK, Germany and other Europe countries
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support
• Managing client relationships through being the primary contact for job preparation, execution and close out
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients objectives
• Drive sales through bits and BHA optimizations
• Maintaining complete and current knowledge of the product status including future use and needs of the customer
• Managing the activities of supporting organizations to ensure that technical and business problems are resolved
• Be self-independent and lease with international teams to gather the equipment needed

Fuel your passion

To be successful in this role you will :

• Have a Bachelors’ degree or High School Diploma with relevant experience
• Deep knowledge and understanding of rig operations
• Drill bits technical knowledge and optimization trough analytical analysis
• Have a Proven experience in Drill bits
• Demonstrate a track record of operation performance success through optimization
• Held in presence customer daily drilling meeting
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams
• Have the ability to manage multiple project and deadlines
• Be successful at building relationships and collaborating to resolve problems.
• Have knowledge of the Drill Bits industry, its competitors, products, markets, key players and customers in the area is a plus

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns :

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect :

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits