Service Coordinator

Confidential; Newry; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Training and support

29 days holidays

Job summary

Confidential in Newry is seeking a Service Coordinator to manage administration and coordination across a busy office environment. You will handle calls, log work orders, track faults and projects, and arrange for maintenance staff to visit sites, ensuring timely updates to clients.

You will work closely with foremen and engineers, coordinate materials, create jobs in the database, prioritise tasks, and keep diaries up to date. A proactive, detail‑oriented organiser will thrive here.

Qualifications

• Excellent administration skills.
• Excellent attention to detail.
• Strong planning and organisational skills.

Responsibilities

• Answer phone calls and deal with customer queries.
• Take in work orders and projects from clients and record faults.
• Arrange for maintenance staff to go on-site to resolve issues and keep customers updated.
• Coordinate maintenance teams and materials to sites.
• Create work jobs in the database and prioritise tasks.
• Update maintenance team and arrange engineers', joiners', electricians' and plumbers' diaries.
• Inform clients when work will be carried out.

Skills

Administration

Attention to detail

Planning

Organisational skills

Job description

Service Coordinator - Newry

Your new company
A fantastic opportunity to work for a well-established, recognised organisation based in Newry. This organisation is a market leader in their industry. Due to expansion, they are recruiting for a Service Coordinator on a permanent basis. The hours of work for this role is Monday - Friday 9-5. Salary for this role is negotiable depending on experience.

Your new role

As Works Coordinator you will be responsible for providing administration and coordination support in a busy office.
Main responsibilities include answering phone calls, dealing with customer queries, taking in work orders and projects from clients, recording in detail faults and projects from customers and arranging for maintenance staff to go on-site to resolve the issues and keep customers up to date.
You wil work closely with foremen and coordinate maintenance teams and coordinate materials to sites.
You will create work jobs onto the database, prioritise jobs and update the maintenance team and arrange diaries for engineers, joiners, electricians, plumbers etc and inform clients when the work will be carried out.

What you'll need to succeed

You will have excellent administration skills, excellent attention to detail and planning and organisational skills.

What you'll get in return

You will be offered an excellent starting salary, 29 days holidays. You will receive training and support from a market leading organisation.
You will enjoy an exciting and creative work environment with a team of dedicated professionals.