Service Consultant

KPI People Ltd; Hempstalls; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Uncapped bonus scheme

31 days holiday (incl. BH)

Discounted MOTs, Service & Parts

Recommend a Friend/ Introducing a a客户

Company Pension Scheme

Development opportunities

Zusammenfassung

KPI People Ltd is recruiting for a Service Advisor in Stoke for a franchised dealership. The role offers a basic salary of £30,000 plus an uncapped bonus scheme and a comprehensive benefits package.

Typical hours are Monday to Friday with Saturdays on a rota, and a strong focus on delivering excellent customer service. Ideal candidates will have at least 12 months in motor trade service advisory roles and hold a full UK driving licence.

Qualifikationen

• 12 months motor trade service advisor experience.
• Full UK driving licence.

Aufgaben

• Meet and greet customers.
• Explain work to be carried out on vehicles.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advising of any work needed.
• Liaising with Workshop, Parts, Valeting and Drivers.
• Invoicing work carried out and explaining invoices.
• Quoting, introducing and selling service plans.
• Ensuring warranty paperwork is completed.
• Delivering high-level customer service at all times.

Kenntnisse

Motor Trade experience

Jobbeschreibung

Service Advisor – Stoke–

Basic Salary – £30,000+ Bonus -

Monday to Friday, Saturdays on a Rota -

Extensive Benefits Package -

Our client, an well established company with the reputation for being one of the UK’s leading motor groups representing world renown manufactures have the requirement for an experienced Service Advisor to join their busy franchised dealership in Stoke.

Our client offers you the following remuneration and benefits:

• Basic salary of £30,000
• Industry leading uncapped bonus scheme
• 31 days holiday, inc. Bank Holidays that will increase on length of service.
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Company Pension Scheme.
• Excellent development opportunities to learn & grow

Responsibilities

• Meet and Greet Customers.
• Explain to customers the work due to be carried out on their vehicle.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advise of any work needed.
• Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
• Invoicing work carried out.
• Invoice explanation and taking payment.
• Quoting, introducing and selling of Service Plans.
• Ensuring all Warranty paperwork is correctly completed.
• Delivering the highest level of customer service at all times.

Essential Requirements

• 12 months Motor Trade Service Advisor experience
• Full UK Driving Licence

Desirable Requirements

• Franchised Dealership Experience
• Kerridge or Pinnacle Experience

Remuneration & Benefits

• Basic Salary of £30,000
• Plus Bonus Scheme
• Great Benefits Package

Working Hours

Monday to Friday 8.30am – 5.30pm Saturdays on a Rota.

About Us

KPI People are Dealership Recruitment Experts offering our candidates the very best Temporary and Permanent opportunities with leading Dealer Groups, National Autocentres and Specialist Independent Garages.

We are currently recruiting across the UK for Service Advisor, Aftersales Advisor, Senior Service Advisor, Service Team Leader, Front of House Manager, Assistant Service Manager, Service Manager and Aftersales Manager roles.