Automotive Service Advisor – Uncapped Bonus & 31 Days

KPI People Ltd; Hempstalls; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Uncapped bonus scheme

31 days holiday (incl. BH)

Discounted MOTs, Service & Parts

Recommend a Friend/ Introducing a a客户

Company Pension Scheme

Development opportunities

Job summary

KPI People Ltd is recruiting for a Service Advisor in Stoke for a franchised dealership. The role offers a basic salary of £30,000 plus an uncapped bonus scheme and a comprehensive benefits package.

Typical hours are Monday to Friday with Saturdays on a rota, and a strong focus on delivering excellent customer service. Ideal candidates will have at least 12 months in motor trade service advisory roles and hold a full UK driving licence.

Qualifications

• 12 months motor trade service advisor experience.
• Full UK driving licence.

Responsibilities

• Meet and greet customers.
• Explain work to be carried out on vehicles.
• Accurate completion of courtesy car insurance paperwork.
• Calling customers with progress updates and advising of any work needed.
• Liaising with Workshop, Parts, Valeting and Drivers.
• Invoicing work carried out and explaining invoices.
• Quoting, introducing and selling service plans.
• Ensuring warranty paperwork is completed.
• Delivering high-level customer service at all times.

Skills

Motor Trade experience

Job description

KPI People Ltd is recruiting for a Service Advisor in Stoke for a franchised dealership. The role offers a basic salary of £30,000 plus an uncapped bonus scheme and a comprehensive benefits package.

Typical hours are Monday to Friday with Saturdays on a rota, and a strong focus on delivering excellent customer service. Ideal candidates will have at least 12 months in motor trade service advisory roles and hold a full UK driving licence.