Service Colleague

Asda; Stevenage; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading supermarket retailer in Stevenage is looking for a part-time Service Colleague to provide excellent customer service across various departments. You will assist customers with their needs, handle transactions at the checkout, and engage in different store activities like preparing fresh pizzas and restocking items. Flexibility for evening and weekend shifts is required. Candidates should have a friendly demeanor and a willingness to learn new skills. Competitive salary and various benefits are included.

Benefits

15% colleague discount

Access to flexible pay and financial coaching

Company pension

24/7 virtual GP service

Colleague recognition programme

Excellent parental leave policies

Qualifications

• Natural friendliness and enthusiasm.
• Willingness to assist customers across different departments.
• Ability to adapt to various shift patterns.

Responsibilities

• Serve customers at the checkouts.
• Prepare fresh pizzas.
• Pick orders for home delivery.
• Restock shelves.

Skills

Friendly and enthusiastic attitude

Excellent customer service skills

Ability to learn new skills

Job description

Job Title

Service Colleague

Location

EXPPFS - 5168 Lytton Way PFS

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Nights

Hours per Week

16

Pay Rate

£15.14

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

22 January 2026

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we’ve got you covered! We’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products.

We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.