Service Charge Analyst

Bayman Atkinson Smythe; Liverpool; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A large housing provider in Liverpool is seeking a Service Charge Analyst for a temporary assignment. The role involves managing the income accounting process and developing service charge budgets. Strong interpersonal skills and proven experience in a service charge setting are required. The position is hybrid, requiring office presence 1-2 days per fortnight. Competitive daily pay of £140 to £160 is offered based on experience.

Qualifications

• Proven experience of working in a service charge setting.
• Strong interpersonal skills and a friendly character.
• Ability to work to and meet deadlines.

Responsibilities

• Manage the weekly and monthly income accounting process for service charges.
• Develop and produce service charge budgets with stakeholders.
• Support the Financial Accounting Team with annual service charge notices.
• Handle queries related to service charge notices.
• Prepare accurate statements of accounts and maintain funds.
• Review pooled service charges allocations.

Skills

Interpersonal skills

Deadline management

Customer service

Job description

Service Charge Analyst Temporary Ongoing Liverpool £140 to £160 per day - Very hybrid (1 / 2 days per fortnight in the office)

Our client is a large housing provider and we are seeking to recruit a Service Charge Analyst for a temporary assignment.

Your role will manage the weekly and monthly income accounting process for the service charges and to provide key input into the budget setting process and issue service charge notices to customers.

• Develop and produce service charge budgets in conjunction with budget holders and service contract managers.
• Support the Financial Accounting Team with compiling and issuing annual service charge notices as part of the overall rent plan exercise.
• Deal with queries from customers in relation to service charge notices.
• Prepare accurate statements of accounts and maintain sinking funds and cyclical fund accounts, including provision for future replacements of service chargeable components.
• Review allocated pooled service charges.
• Review the allocation of service charges collected by management companies.

It is essential you have proven experience of working in a service charge setting with a natural approach to want to provide a good service. You will be of a friendly character with a helpful manner and possess strong interpersonal skills. The ability to be able to work to and meet deadlines is essential.